ARRIVING FOR THE FIRST TIME
When visiting for the first time, please park in the “NEW HERE PARK HERE” section.
Once you’ve parked, we invite you to stop by New Here Start Here in the parking lot, where there’s a friendly team eager to meet you and assist you in getting settled. We also have a special gift for our first-time guests!
We encourage you to arrive 15 minutes early to give you enough time to check in the kids and grab a cup of coffee.
Your child’s safety is very important to us. Parents receive a unique claim check which will need to be presented upon picking up their child. We have a check-in team in the lobby ready to assist you to check in your child. Parents must check in their kids before service at our serlf-service kiosk machines or our New Family Check-in area where an SV Kids specialist will be happy to assist you.